Shipping policy
At HoneyPaw Collective, we aim to process and deliver your order as efficiently as possible.
Shipping Locations
We currently ship within the United States.
Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Estimated Delivery Time
After processing, most orders arrive within 5–10 business days, depending on your location and the shipping carrier.
Please note that delivery times are estimates and may vary due to factors outside our control, including shipping carrier delays, weather conditions, or peak seasonal demand.
Order Tracking
Once your order ships, you will receive an email with a tracking number so you can monitor your package while it is in transit.
Incorrect Shipping Addresses
Customers are responsible for entering the correct shipping address at checkout.
HoneyPaw Collective is not responsible for orders shipped to incorrectly provided addresses. If you notice an address error after placing your order, please contact us immediately so we can attempt to correct it before the order ships.
Lost or Delayed Packages
If your package appears lost or significantly delayed in transit, please contact us and we will work with the shipping carrier to investigate the issue and help resolve the situation.
Questions
If you have questions about your order or shipping status, please contact us at: